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Archive for April, 2009

Constructing a Finance Scorecard

The balanced scorecard approach aims to provide a holistic management tool for describing and improving organizational performance. This approach uses not only a finance scorecard but also other perspectives.

A finance scorecard could prove to be a valuable tool both in getting a grip on an organization’s current financial condition and in maintaining or improving this condition. Essentially, this refers to the use of selected indicators or metrics in order to describe the financial aspect of an organization’s performance.

The balanced scorecard approach is a fairly established strategic management approach that aims to give managers a more holistic picture of the organization. This is done by focusing on four different aspects of the group: the financial aspect, the customer aspect, the growth and development aspect, and the business processes aspect. Taken as a set, these four will offer different perspectives that would help to round each other out. For many organizations, considering even just these four kinds of metrics would be enough to give a fairly comprehensive description.

The financial aspect would refer to the flow of money into and out of the organization, as well as how it is used and managed. The overall goal would of course be not only to provide funds for the organization’s current activities, but also for future development and growth. This endeavor generally involves balancing risk against possible profitability, all the while also trying to maximize the value of the company’s stock and its overall wealth. Historically, finance professionals have thus been perceived as the keepers and managers of an organization’s most important assets. Even now in the age where these assets are becoming increasingly intangible and many financial processes become digitized and automated, finance, while changed, is still as important as ever.

Building the finance portion of the balanced scorecard may seem daunting, but in fact, it follows quite naturally from the larger goals and objectives of a company. Planning and designing a balanced scorecard cannot be done without closely examining everything about the company, which includes its reason for existence. Typically, this is framed as a mission or a statement of what the company as an entity should strive to do in order to attain its so-called vision or ideal condition.

Now, following the structure of the company, this mission would then have to be cascaded down as a series of smaller and more specific goals. This will form a framework on which to base the components of the balanced scorecard to be constructed. These goals will, in most cases, lend themselves to being identified with a particular set of metrics that will indicate progress towards their achievement. So, these metrics could then be classified into the four aspects that would make up the balanced scorecard, which would include the various financial metrics.

In this way, the finance scorecard, along with those for the customer, growth & development, and business process perspectives, may be built up. Of course, though, even the best plan would be worthless without the proper implementation. A solid, well thought out system along with consistent maintenance and measurement is necessary for the balanced scorecard approach to yield maximum results. Improving the performance of an organization not only financially but as a whole will become much easier.

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Selecting the Proper Finance Metrics for Your Organization

There is a plethora of metrics available for the interested manager, but the proper selection, especially of finance metrics, is necessary to avoid being overwhelmed by too much data.

Finance may seem, to many, a dry, uninteresting field focused only on counting pennies and subtracting expenses from profits. However, it is actually a vital endeavor that keeps all organizations, big and small, liquid and with enough resources, to perform their various functions. To this end, many managers use so-called finance metrics to be better able to monitor and improve their organization’s financial condition.

Metrics are, simply put, various quantities whose values can be measured and also reflect some particular aspect of an organization’s performance. For instance, such quantities as gross sales, net profit, transportation expenses, employee satisfaction rate, customer retention ratio, are some sample metrics. As can be expected, there are very many possible metrics corresponding to the various aspects and complex workings of organizations.

Because of this, it is reasonable to expect that some combinations of metrics would prove to be just right for an organization’s needs. That is, some proper subset of all these possible quantities would be just right to describe an organization and help its managers focus on what needs to be improved for best effect. However, coming up with this right set of measures does take some planning and analysis.

With the great number of choices, a manager might be overwhelmed by the prospect of implementing a system making use of these metrics. Many novice managers often make the mistake of trying to take on too many of these data points at once, and not being able to form any clear picture. The key to using metrics properly is to limit measurement only to those few that are most relevant, thus simplifying not only the collection of data but also its interpretation.

In most cases, this is done by first building a strategic framework. This framework consists of the most general goals of the organization along with more specific sub-goals and objectives. So, the first step would be to formulate a definitive mission, which is a statement of what the company as a whole should be striving to do. Following this mission then, the smaller objectives can then be formulated. This will help to ensure that each component and department of the organization will have goals that are well aligned with the overall mission.

With this framework in hand, the balanced scorecard approach may then be planned. This approach is a strategic management tool that has become relatively established over the years it has been in existence. It consists of metrics falling under four different aspects of performance, which are the customer, growth & development, business processes, and financial perspectives. The exact balance amongst these four different categories would depend on the exact nature and condition of the organization in question.

Finance metrics would deal with tracking and evaluating the flow and growth of cash and assets of the company through time. Even when just considering this subset of all possible metrics, there are still a lot of choices to be made in terms of deciding which ones are most relevant. However, the time taken to do so will surely be worth it.

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Performing Finance Management through the Use of BSCs in Business.

Conducting finance management through the use of BSCs is a new technique in managing a business. Using performance tests along with management methods will surely improve business competence and performance.

In the previous years, managers and businessmen had no idea what to look for when something goes wrong in a venture or activity. Often, they would pin the blame on someone just to vent out their frustrations. When performance measurement and evaluation tests came into the market, these managers and businessmen started to become more aware of the fact that just because a business fails does not mean that it is due to the fault of a single person or group of persons. Rather, it may have been caused by the failure of one or more aspects. Finance management through the use of BSCs in financial activities is no different than using the BSC in measuring the performance of a business entity.

The BSC, otherwise known as the Balanced Scorecard, is one of, if not the most, effective performance measurement and evaluation tools that is available on the market today. The balanced scorecard is different from other measurement and evaluation tools in the sense that this particular tool gives due consideration to the different aspects of a business entity or activity. It measures and evaluates each aspect until it comes up with a conclusion with the collaboration of all data gathered from all business aspects. Besides being an efficient tool to use, it is also timesaving, convenient, and much more economical than using the traditional measurement and evaluation tools that some companies and businesses still stubbornly use.

Managing an activity’s financial areas is no easy thing. Fortunately, the balanced scorecard finds application in almost every single activity on the face of the earth. What is surprising is that each of the aspects of an entity has its own aspects, or parts, so to speak. The financial aspect of a company is usually handled by the finance department or group, which in turn, makes use of various other aspects in order to function. In using the balanced scorecard in a company’s financial department, the manager or businessman can readily find out what is going on in the various aspects of every part of the business activity.

You cannot really discount the benefits that come with making use of a measurement and evaluation tool – the most convenient, simple, and the most economical at that – which is the balanced scorecard. This is because aside from being practically expense free, the results of a balanced scorecard measurement and evaluation test gives an in-depth yet brief description on what aspects of the business needs improvement or upgrading. The results that can be obtained from this measurement tool need no highly technical interpretation and application just to let you know what it found out. Finance management through the use of BSCs has become a basic concept. It is like having a map on every road, alley, and sidewalk. It is like having someone go inside your car engine and let you know moments later what is causing it to stop running. Using the balanced scorecard gives the manager or businessman full control of the business entity or activity, since they will be able to find out what is wrong with a venture, if any at all, and make recommendations or actual changes if the need arises.

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Sell tools to fight crisis – become a partner for Balanced Scorecard software

Affiliate, reseller and partnership program for Balanced Scorecard DesignerBusiness consultants and owners of business-oriented web-sites will be interested in partnership program that is now available with BSC Designer, the tool, which will help to get rid of performance management problems during the financial crisis.

With affiliate program that is now available for BSC Designer, it is possible to be affiliate and resell both - scorecards from commercial library and resell BSC Designer itself.

For more information about Balanced Scorecard Partnership check the partners section online.

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Finance KPIs as Management Tools

Finance KPIs have long been considered to be among the most important and useful measures of organizational performance. Proper selection and implementation of a metric system will certainly bring benefits.

Finance KPIs or key performance indicators have long been considered very useful, if not necessary, measures of organizational performance. These indicators are, as their name implies, selected quantities or metrics that would give some idea of how poorly or how well the company is doing. Financial metrics in particular would involve the flow of cash, capital, and value through the many entries, processes, and exits of a business.

In fact, this type of metric was probably among the very first to be closely monitored by the first businesses established, since it is quite obvious that the balance of money is very important. Almost all companies would strive not only for greater net profits than costs or losses, but also for the continued growth of these profit margins. Any organization would sooner or later realize that they should be able to keep their accounts in the green, if they are to continue to exist without problems.

However, even though the financial aspect is common to most organizations, this does not mean that they have the same set of key performance indicators to focus on. This is because the route of money in every company is different, depending on what industry they are involved in, the size of the group, and many other factors. This means that in order for a system of KPIs to be worthwhile, it should consist of carefully chosen relevant metrics.

This is because one of the most common pitfalls that managers who are just beginning to use such a data-based approach encounter is to try and consider too many different measures and quantities all at once. While it is true that with more data you would be better able to see how the group is performing, it is also quite possible to get overwhelmed. Trying to juggle more than 20 metrics, for example, is already quite a daunting task and in fact, too much data might obscure whatever trends there are to be seen.

So, the first step to using key performance indicators is to take a good look at the organization’s context, objectives, and current condition. The insights gleaned from these various perspectives are going to be critical in choosing the right set of measures to monitor in the future. For example, a medium-sized organization that deals with selling expensive office equipment will obviously be focusing on sales. Depending on how well they have developed relationships with their clients, they might need to focus on making new contacts or on cultivating existing ones. Possible KPIs would be: dollar value sold per salesman in the last month, percent of return clients in the past month, number of units sold in the last four months, and so on. A different organization would focus on other indicators of performance.

Finance KPIs are important for a wide variety of organizations, but must also be tailored to the needs and circumstances of each. The proper selection of metrics and implementation of a monitoring and feedback system will be a great boon to any manager seeking to maintain or improve financial performance.

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Crafting a Financial Strategy from the Top Down

Financial strategy, an important part of the overall plan in most cases, can be favorably determined by looking at the goals and interrelationships of an organization from the top down.

Financial strategy is a very hot topic these days, what with the critical condition of the economy and financial markets. Many companies, including giants such as automobile manufacturers and investment firms, have already admitted their dire straits and have asked for government help. Such is the reality of the crisis the world is undergoing. However, companies should turn away from despair and instead focus on attempting to adapt and continue to provide excellent products and services as much as possible.

Financing is all about ensuring that there are enough resources available for the organization to be able to perform all its activities properly. In many cases, this translates in practical terms to balancing profits against risks and losses, while attempting to increase wealth and held assets. That is, it is in a lot of cases not enough just to be able to break even or get enough inflow to cover outflow.

Now, especially for larger corporations, managing finances is no simple task. Imagine, for instance, the many financial factors that would go into the making of an automobile. Costs would include raw materials, transport of these materials, the capital outlay in building a manufacturing plant, wages of the workers, operating costs, and so on. Once it has been made, costs would then shift to advertising and marketing to ensure that consumers would know about and be attracted to these automobiles. Many carmakers would then also have to set up a service infrastructure for their customers. It is quite easy to be overwhelmed at this point by the seemingly innumerable metrics to keep track of!

This is why it is very important to have a sound strategy and business plan beforehand. Such a framework would help guide not only managers but also every other part of the organization to ensure that they are working well together in order to fulfill the overall goals. Constructing a strategy map is most often performed from the top down. This means that the high ups in the company should meet and agree upon the very highest-level goals of the company. Then, down through the various levels, each department and part of the company should formulate their own more specific goals in line with the general objectives. This will help to flesh out a general strategy for the group, because with clear goals will come a clearer idea of the conditions and criteria that would need to be met for these goals to be achieved.

Along with this general plan would also come the financial strategy. By making a concrete representation of the relationships between goals and company departments, the flow of cash will also be more easily seen. At each unit and as a system, finance officers would then be able to identify how to optimize the different processes that have to do with creating value and offsetting costs. This would enable them to craft a tailored – and hence more effective – strategy that takes into consideration all the particular characteristics and circumstances of the company.

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10 Tips to Measure and Improve Financial Performance in your Business

Are you having problems in your business? Do you experience financial and resource scarcity or difficulty? Here are 10 tips to measure and improve financial performance in your business activity.

It is every businessman’s nightmare to experience financial collapse in his venture. And within this nightmare is the inability to regain control of a venture and make it flourish once again. Although in this context, this problem is dealt with as a mere possibility, this problem is much more prevalent than you think. So, in order to avoid experiencing these problems, a businessman must consider these 10 tips to measure and improve financial performance.

The tips that are going to be presented here are not simple ideas or concoctions. These are practical activities or initiatives that every businessman must consider. As they say, one has nothing to lose and everything to gain.

First, the businessman must have a realistic goal. If you plan on raking in millions within a year after investing only a few thousand dollars, then your goal is something that belongs in story books. Being realistic is not setting the bar lower. It allows the businessman to assess his capabilities as well as the capabilities of the business. Set a goal that you can accomplish within the first quarter of the year, such as improving sales.

Second, stop emulating big businesses. These have been around far longer than you have and they have been able to adopt sound policies and techniques that made them into the business giants that they are today. Formulate your own policies and techniques and see how far they can take you.

Third, stop being greedy. Business is all about letting finances circulate in the economy. When you get huge returns, do not splurge it all on a new Cadillac. Calm down and look for a way to invest your profits back into the cycle.

Fourth, form partnerships. A business is more likely to survive in the financial market by having allies. Of course, choose one that complements your business, not one that directly competes with it. A partnership can result to a bigger and stronger business.

Fifth, advertise. Nothing destroys an activity more often than the lack of advertising campaigns. People only patronize you if they know about what you have. You will notice that most entities that do not advertise have nothing to show for it, and those that do are the ones trusted and patronized by consumers.

Sixth, do not be afraid to spend on something that will improve the activity. Shell out some cash to improve your facilities. Upgrade your systems to get yourself out of the Stone Age.

Seventh, watch the stock market. This does not mean that you should become a stock trader. Watching the stock market gives you a general idea on how other businesses are performing. This way, you can foresee how you will do in the near future, allowing you to make some adjustments.

Eighth, stop listening to urban legends. The proverbial story of a businessman hitting it rich after a month in activity is not true. Profitable returns are realized only with hard work and patience.

Ninth, of course, work hard. Do not listen to those who say that you can just sit back and relax. If you do, someone will definitely take the lead and leave you in the dust. Business is competition. Live it up.

Tenth, be patient. Do not expect to be a millionaire within the year. Continue investing and innovating. Eventually, all your hard work will pay off.

These 10 tips to measure and improve financial performance will only work if the businessman is focused. Business is no children’s playground, and you will have to do what you can to stay afloat and succeed.

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